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as of 4/22/2013
Welcome to Harley-Davidson
At Harley-Davidson, your trust and loyalty are our most valued assets. The protection and proper use of the personal information you entrust to us is a responsibility we take seriously. Our primary goal in collecting your personal information is to help personalize your interactions and experiences with us. This notice explains what personal information we may collect from you, when we may collect it, how we may use it, and the choices you have regarding our use of it.
Harley-Davidson Commitment to your Privacy
What kind of information does Harley-Davidson collect and when?
We may collect personal information from you when you visit one of our websites or stores, place an order with us online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey.
For purposes of this Notice, personal information may include your name, email address, postal address, phone number, credit card number, gender, birthday, or personal interests. We maintain a record of your product interests and the purchases you make online, by phone, or in our stores. Information collected may be combined with information we acquire from our joint marketing partners or other unrelated third parties.
How does Harley-Davidson use my information?
We may use your personal information in the following ways:
You control the choice of receiving marketing information or marketing calls. For instructions on opting out, please see the section entitled, How do I Opt-In or Opt-Out of Promotional Communications?
Harley-Davidson and third-party companies we work with use tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on your behalf and on behalf of other advertisers across the Internet. Harley-Davidson and these companies may collect information about your activity on our sites and other sites, as well as your interaction with our advertising and other communications, and use this information to determine which ads you see on websites and applications.
Does Harley-Davidson share my information?
We may share personal information within Harley-Davidson throughout the world to assist us in providing personalized experiences, offering products or services that may be of interest to you, and to process online orders and other requests. We also collect and share information with our independent dealers and Harley-Davidson Financial Services.
We may also share personal information with non-affiliated companies that provide services on our behalf. We take steps to ensure that these companies are contractually obligated to keep the personal information that we provide to them confidential and to use such information only as we permit.
We may also share personal information with non-affiliated companies that market Harley-Davidson branded products and services, or in connection with your financial obligations concerning a Harley-Davidson product or service. These companies have their own privacy practices and notices.
If we sell all or part of our business or assets, or are otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, we may transfer your personal information to one or more third parties as part of that transaction.
There may be instances when we disclose your personal information to respond to subpoenas, court orders, or other legal process, to respond to a request for cooperation from a law enforcement or another government agency, to establish or exercise our legal rights or defend against any legal claims, or when we believe it is necessary to investigate, prevent, or respond to suspected illegal activities, fraud, or to protect the safety, rights, or property of you, us, or a third party.
How do I access or change my information?
You can review and change certain personal information using one of our online sites (such as on harley-davidson.com). To access your information at a Harley-Davidson website, simply sign in to your account using your email address and password, and you will be able to edit certain personal information in your account profile.
You can also ask us to update your personal information by contacting us as described in the section entitled, How do I contact Harley-Davidson?
How do I make choices about receiving promotional communications?
Harley-Davidson wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information – such as information about special offers and marketing events – you can follow the process below:
How do I Opt-In or Opt-Out of Promotional Communications
If you change your mind about your current communication preferences with Harley-Davidson you can use the unsubscribe feature in a marketing email or log into your online profile account to change your preferences. You can also contact our customer service team via phone or mail as described in the section entitled, How do I contact Harley-Davidson, Inc?
Motorcycle owners may not opt-out of receiving warranty and recall information. Please note that when you make a business transaction with us (for example, renew HOG or Museum membership or purchase a product online) we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
Opt outs are entity specific. Opting out with respect to one entity is not automatically effective with respect to the others. For example, opting out for Harley-Davidson Motor Company does not opt you out for Harley-Davidson Financial Services.
If you ask to no longer receive promotional communications from us, we will mark your information as “do not market” and take steps to honor your request.
Does this affect my communications with Harley-Davidson Dealers?
Harley-Davidson dealers are independent entities. This notice does not apply to them. To change your preference with a Harley-Davidson dealer, please contact them directly
How does Harley-Davidson protect children’s privacy?
Harley-Davidson is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.
How do I know my personal information is secure?
Protecting your data is of utmost importance to us. Harley-Davidson maintains physical, electronic, contractual, procedural and managerial safeguards to protect the confidentiality, integrity, security, and privacy of your personal information.
We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. We also employ user authentication procedures and other preventative technologies designed to keep your data secure and protected. Access to personal information is limited to authorized Harley-Davidson personnel who require access to perform their job functions, and to authorized third parties that are contractually required to keep your information confidential and secure. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us.
What about links to other websites?
For your convenience, our websites may contain links to other companies’ sites such as authorized Harley-Davidson dealers, which may have privacy notices that differ from our own. We are not responsible for the content or practices of any linked sites. We recommend that you review the privacy notice of any site that you access through our sites.
How am I updated about changes to the Harley-Davidson Privacy Notice?
Who do I contact with questions on the Privacy Notice?
As Harley-Davidson business or outside business conditions change, we may update Notice to reflect changes in our practices. We will post a revised Privacy Notice on our website as needed due to changes in our practices or as otherwise legally required.
For questions specific to our Privacy Notice, send your question or concern to:
Attn: Chief Privacy Officer
3700 W. Juneau Avenue; PO Box 653
Milwaukee, WI 53201
Your California Privacy Rights
Residents of California may request a list of all third parties to which Harley-Davidson has disclosed certain personal information during the preceding year for the third parties’ direct marketing purposes. A California resident can request this list by contacting us by e-mail as described in the section entitled, How do I contact Harley-Davidson?. All requests must include the statement “Your California Privacy Rights” in the body and include the name of the Harley-Davidson website for which the request pertains, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests except as designated here, and we are not responsible for notices that are not sent properly.
How do I contact Harley-Davidson?
To change selections about receiving promotional communications, or to update your personal information, you can contact Harley-Davison by email, telephone, or postal mail. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Harley-Davidson. If contacting us by postal mail, please include your name and the email address or street address you used when you provided your information to Harley-Davidson.
Customer Care via phone
Attn: Consumer Change Request.
3700 W. Juneau Avenue;
Milwaukee, WI 53208
Who is Harley-Davidson?
For purposes of this Notice, Harley-Davidson is Harley-Davidson, Inc and its subsidiary and affiliate entities around the world (other than Harley-Davidson Financial Services, Inc. and its subsidiary entities). Harley-Davidson includes Harley-Davidson Motor Company and Harley-Davidson Dealer Systems.
Harley-Davidson Financial Services has its own privacy practices including its own opt-in and opt-out process. Please visit: HDFS Privacy Notice to learn more about Harley-Davidson Financial Services’ privacy practices.
Harley-Davidson dealers operate independently from Harley-Davidson. This notice does not apply to them. Please contact the dealer or visit the dealer website to learn more about its privacy practices.
GAME OF SKILL PROMOTION
HOW TO ENTER
Eligibility Requirements – please read carefully
To be eligible to enter, individuals must:
Following a Test Ride, the Promoter will email participants with an invitation to enter the promotion. Entrants must enter online at:
during the Promotion Period by completing and submitting the entry form and providing their photo and caption following their Test Ride. No purchase is required to enter the promotion.
Entries submitted after 31/12/2015 (Singapore local time) will not be accepted.
All entries must include the entrant's chosen caption for a photo of the entrant taken before, during or after their test ride in 160 characters or less, as well as the entrant's name, address, daytime contact number, date of birth and email address.
TERMS AND CONDITIONS
Number to be won
Street 750 motorcycle
Northern HOG rally package including a ticket for the winner and his/her guest to the Northern HOG rally in Chandigarh on November 20-22nd, 2015 (transportation via car and driver in the event the winner does not have a motorcycle) and 2 nights' accommodation.
Up to 40,000 INR
HOG Convention package, including a single ticket to the HOG Convention in Bali, Indonesia on November 4-7th, 2015 including return economy class airfares to Bali and 3 nights' accommodation.
Up to 115,000 INR
Northern or Eastern HOG rally package (at the Promoter's discretion), including a ticket for the winner and his/her guest to the selected HOG rally, return economy airfares to Kolkata or Chandigarh and 2 nights' accommodation.
The Eastern Rally will be held December 11-13th, 2015
Up to 80,000 INR
India HOG rally and India Bike Week package, including a ticket for the winner and his/her guest to the India HOG rally and India Bike Week event in Goa on February 18-20th, 2016 including return economy class airfares and 2 nights' accommodation.
Up to 80,000 INR
Trip for winner and a guest to Los Angeles, USA for 7 days, including return economy airfares, a tour of custom motorcycle shops in Southern California, and AUD$500 spending money.
Up to AUD$7,500, depending on point of departure.
A Harley-Davidson merchandise package.
Up to USD$800.
If any aspect of the motorcycle design or customisation would be illegal in the Major Prize winner's country of residence, it will not be implemented by the Harley-Davidson dealer. In these circumstances, the Major Prize winner and the Harley-Davidson dealer will agree an alternative design or customisation that will be permitted by local laws as close as possible to the original.
The Major Prize winner must collect the customised motorcycle once notified that the motorcycle has been built / modified in the Major Prize winner's home country and is ready for collection. The Promoter is not responsible for the delivery of the prize to the Major Prize winner.
The Major Prize, or any minor prize involving travel, does not include any other taxes (excluding GST/VAT), expenses, insurance costs (including, without limitation, the cost of comprehensive vehicle insurance or travel insurance), passports or visas for travel or other incidental expenses not specifically stated. These expenses are the sole responsibility of the relevant winner. It is a condition of accepting any prize involving travel that the winner arrange at their own expense valid travel insurance with the highest available coverage for their period of travel. The Major Prize, or any minor prize involving travel, is a single event trip for the winner and cannot be separated into separate trips or components.
Accommodation, activities, ride routes and flight arrangements, including suppliers, will be determined by the Promoter in its sole discretion. Travel dates will be determined by the Promoter in consultation with the winner. Winner and any guest must travel together.
If the Major Prize winner is unable to travel in January/February 2016 for any reason, including because the Major Prize winner is unable to arrange passports or required visas, the travel component of the Major Prize will be forfeited. In that event, the Promoter will arrange for the customisation design session component of the Major Prize to take place via another means, such as video or phone conference.
The Promoter reserves the right to withdraw any prize should the Promoter, in its sole and absolute discretion, deem a winner unfit to participate in the prize for any reason, including (without limitation) as a result of illness, tiredness, or the influence of drugs.
Each prize winner accepts all risks associated with accepting and using any prize and will be responsible for complying with all laws relating to use of the prize, including licence requirements.
If a prize (or any part of a prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute a prize (or that part of a prize) with a prize of equal value and/or specification. The winner will not be entitled to any additional compensation in the event the prize or element of a prize has been substituted at equal or greater value.
Prizes, or any unused portion of any prize, are not transferable or exchangeable and, subject to clause 18, cannot be taken as cash.
If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion but to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion, as appropriate.
The prize winner may have rights under local laws in its country of residence (including, without limitation, consumer protection laws) which cannot be excluded or limited by the Promoter ("Non-Excludable Rights"). These Terms and Conditions do not, and do not intend to, exclude or limit any Non-Excludable Rights in any way. However, to the extent that it is permitted by law to do so, the Promoter makes no representations or warranties, express or implied, regarding the quality or suitability of the prize awarded as part of this Promotion and will not be responsible for breach of any such representations or warranties.
Prizes are subject to the terms and conditions of flight and accommodation providers and other third party suppliers. The Promoter is not responsible or liable for any loss, damage or injury suffered by any winner as a result of the conduct of any third party supplier or otherwise as a result of the winner accepting and/or using a prize, except for any loss, damage or injury which is due to the negligence or wilful misconduct of the Promoter or which otherwise cannot be excluded by law.
Entrants confirm and promise that their entry is original, and does not infringe the intellectual property rights of any third party.
Participation in the Promotion constitutes a prize-winner’s consent to the Promoter’s use of the prize-winner’s name, likeness and opinions (including without limitation footage of the winner's receipt and use of the prize) on the Promoter's website or otherwise for promotional, marketing and publicity purposes without any fee being paid by the Promoter. The prize winner may also be requested to take part in publicity activities, and the winner agrees to participate in any reasonable requests, without any further fee being paid by the Promoter. The prize winner further agrees and commits not to object to the Promoter reproducing and publishing his/her entry photo and response to the Promotion question in its original form or in a modified form and without attributing him/her as its author for promotional, marketing, publicity and internal reporting purposes. The prize winner agrees to sign any further documentation required by the Promoter to give effect to this arrangement, as a precondition to being awarded the prize.
Any cancellation or modification (if permitted by law) to the Promotion will be notified on the Promoter's websites h-d.com.au/testrideandwin, h-d.asia/testrideandwin, h-d.in/testrideandwin and harley-davidson.cn/shareyourexperience. A copy of these Terms and Conditions and prize details can also be obtained from those sites.
If part or all of any clause of these Terms and Conditions is unenforceable, it will be severed, and the balance of these Terms and Conditions will remain in full force and effect.
These Terms and Conditions are governed by the laws of Singapore and each entrant agrees to submit to the non-exclusive jurisdiction of the courts of that country. For the avoidance of doubt, this clause 37 does not prevent an entrant from bringing an action in a court of their home country.
The Promoter's or an entrant's failure to enforce any term of these Terms and Conditions will not restrict the relevant party from enforcing that or any other provision at a later time.
In the event of a conflict between the English Terms and Conditions and any translated
version of the Terms
and Conditions, the English version will prevail.
* This Game of Skill is open to any resident of India except of the State of Tamil Nadu or any other State where prohibited by Law.